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| What is a Security Code (CVV2)? |
| The Security code (CVV2 - Card Code Verification) is the last three digits of the code on the back signature
line of your credit card. This is required to make an online purchase as it is verified for non card present
transactions as a form of fraud protection. |
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| How do I print the full report? |
| To print the full reports try using the Landscape format, print to size button in your print preferences, resizing the report,
or you can always copy and paste the data into Excel. Using Landscape will fit the full report into one page. |
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| What is issued within the Background Check? |
sverify
provides instant and comprehensive Background Searches on anyone. This
detailed search includes the following information:
Criminal Check
Bankruptcies
Small Claims
Property Info (If available)
Neighbors (If available)
Tax Liens
Judgements
Licenses
20 Year Address History
Mortgage
And Much More |
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| Can I search people from other countries? |
| Unfortunately, Sverify does not offer the ability to search for international people or information.
The Sverify services are provided to locate US based information and people. |
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| What if I forgot my password? |
To request a new password please do the following:
Go to http://www.sverify.com/password-forgot.html
Enter the e-mail address associated with your Sverify accont and click continue
Your new password will be sent to the e-mail address you provided
For security reasons please change your temporary password once you log into the account.
To change your password please do the following:
Log into your Sverify account at http://www.sverify.com/login.html
Click on "My Account"
Click on "Password"
Type your old password
Create a new password
Confirm your new password
Click on "Change password" |
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| How do I view my purchased report? |
| The report purchased will be viewable on your computer screen immediately after your purchase by clicking the show my
report button, and emailed to you if you opted for the email add-on option. If you close your internet connection you
may now view your search report again within 3 days of the purchase date by logging into your account and clicking on
"My Reports". |
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| How can I mail in a payment? |
If you do not have a credit card to make a purchase via the website you can mail us a check or money order payable to sverify.
Please add on an additional $2.50 surcharge for mailing in payment.
Once we receive payment your transaction will be processed and you will be sent an email invoice of the purchase.
You may then log into your Sverify account and perform your searches and receive your reports.
You will not receive your report on the website until Sverify receives and processes the payment.
Please include the email address to setup your Sverify account under with your check or money order,
and also tell us what type of report you are purchasing. (**PLEASE NOTE - You are still required to setup an
Sverify account before mailing in payment).
Please mail payment to the below address:
sverify,
Attn: CUSTOMER SERVICE
666 – 84th Ave NE #660
Bellevue, WA 98004 |
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| Do you have a subscription service? |
| sverify
will only charge your credit card if you confirm a purchase with us. We
do not process any recurring billings or monthly charges. The only time
you will be charged by Sverify is when you submit credit card
purchases on the Sverify website and confirm this transaction through
our 3 step checkout process. |
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| How do I edit my payment information on file? |
To edit your payment information on file please do the following:
Go to http://www.sverify.com/login.html
Enter your e-mail address and password
Click Login
Click on "Manage Account"
Click on "Payment Info"
Edit your credit card information on file
Click on "Update Payment Information" |
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| How do I sign into my account? |
To sign into your account please do the following:
Go to http://www.sverify.com/login.html
Enter your email address
Select "Yes, I have a password"
Type your password into the appropriate field
Click "Login" |
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| Are you able to search for E-Mail Addresses? |
| All information that Sverify can access is aggregated directly from public records. Email addresses are not a matter of
public record and we are unable to search for or by this information. |
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| What does "Available" mean? |
| We access a variety of different public records sources from our data partners. As you can imagine, some of the sources
are courthouses, county and other government offices. These offices can be slow to update public information.
We are as current as they are but some of the updates are out of our immediate control. |
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| How current is data? |
| We
access a variety of different public records sources from our data
partners. As you can imagine, some of the sources are courthouses,
county and other government offices. These offices can be slow to
update public information. We are as current as they are but some of
the updates are out of our immediate control. |
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| Is anyone notified I am searching for them? |
| No one is notified that you are using the Sverify services, including the person you are searching for. |
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| Do you have any sample reports? |
The below links will show you sample people search, background report and property reports that we offer:
People Search Report: View People Search Sample
Background Search Report: View Background Report Sample
Property Search Report: View Property Report Sample
Criminal Check Report: View Criminal Report Sample
Marriage & Divorce Records: View Marriage/Divorce Report Sample
Death Record Report: View Death Record Report Sample
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| How do I edit my user Information on file? |
To edit your User information on file please do the following:
Go to Member's Login
Log into your account with your email address and password
Click on "My Account"
Click on "User Info"
Edit your information
Click on "Update User Information" |
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| What Credit Card types do you accept? |
| Currently,
Sverify accepts Visa, Master Card and AMEX. You can make your purchase
with a debit or a credit card on the Sverify website. |
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| What is issued in the one time people search report for $7.95? |
The $7.95 fee is for a one time people search report. This would provide you with all available information which could
include; first name, middle initial, last name, address, city, state, zip code, phone number, age, date of birth,
average yearly income and average house price. You must sign into your account to perform your searches.
Once within the account please click on people search by; name, address, phone or advanced. Next, type in your search
criteria and click "search". Your results will be returned directly on your computer screen. To sign into your account
please do the following:
Go to http://www.sverify.com/login.html
Enter your email address
Click "Yes, I have a password"
Type your password into the appropriate field
Click "Login" |
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| Do you accept International Credit Cards? |
We do not currently accept payment from international credit cards for security and fraud protective purposes.
If you do not have a US based credit card you will need to make a purchase by mailing us a check or money order
payable to sverify. Please add on an additional $2.50 surcharge for mailing in payment. Once we receive payment
your transaction will be processed and you will be emailed an invoice of your purchase. You may then sign into your
account at the Sverify website [ http://www.sverify.com ] to perform your searches and receive your reports.
You will not receive your report on the website until Sverify receives and processes the payment.
Please include the email address you setup your Sverify account under with your check or money order,
and also tell us what type of report you are purchasing. (**PLEASE NOTE - You are still required to setup an sverify
account before mailing in payment).
Please mail payment to the below address:
sverify,
Attn: CUSTOMER SERVICE
666 – 84th Ave NE #660
Bellevue, WA 98004 |
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| How do I create an Sverify account? |
To setup an Sverify account please follow the below instructions. Please note you are not charged for setting up
an account. You are only charged when you confirm the charge to your credit card through our three step confirmation
checkout page.
Go to http://www.sverify.com/login.html
Enter your email address
Select "No, I am a new customer"
Click "Login"
Create a password(minimum of 6 characters)
Confirm your password by re-typing it
Select payment method (Credit Card/Postal Mail Payment - *NOTE* - If you are paying by postal mail you will not
receive your report until we receive payment)
Read and Accept our User Agreement if you wish to continue
Payment Method
Select your card type in the pull down menu bar (Visa, Master Card or AMEX)
Enter your Credit Card number with no dashes or spaces
Select your Expiration Date using the pull down menu bar
Enter your First Name
Enter your Last Name
Enter your billing information: street address, city, state, zip code and country
(**PLEASE NOTE** - The billing address on file must match the billing address
on file with your credit card issuing bank. For fraud protective purposes if the
addresses do not match the transaction will be declined.)
Enter your 3 digit security code (the last 3 digits on the back signature line of your credit card)
Click "Create Account" |
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| Are you able to search for cell phone #'s |
| Cell phone data does periodically show up in public record sources. Please try our instant Phone Search to look for possible matches. |
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| Are you able to search for company information? |
| Unfortunately,
we do not provide business information searches. Our search product is
primarily focused on searching for consumers, not companies or
organizations. |
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| Are you able to search for unlisted phone numbers? |
sverify
provides online access to public records such as real estate deeds,
lawsuit filings, and other information filed by individuals and
businesses with local, state and federal agencies. We also provide
access to publicly-available information such as published telephone
numbers. Your telephone number is not available in these databases if
you have a non-published telephone number, that is, a number that is
not listed in the phone book, or not available from directory
assistance.
For information on how to obtain a non-published telephone number,
please contact your telephone company. We can obtain unlisted numbers.
These are numbers that are not listed in the phone book, but are
available from public records sources.
The Sverify website offers customers the ability to search by name, address or phone number.
To search by a phone numbers on the Sverify website please do the following:
Click On: Search By Phone |
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| Is your website secure? |
The
sign in screen [ http://www.sverify.com/login.html ] is a secure
webpage which you can notate by the security lock at the bottom of the
page and the "s" in the website address of "http". However, once you
click "Login" you are brought to a non-secure page to search as there
is no secure information submitted when you are searching on the search
screen. Please notate when you go into "My Account" or make a purchase
through our three step confirmation checkout page that the page then
becomes secure again.
We are very sensitive to the privacy
and security concerns that individuals have with respect to personal
information. The Sverify website is secure and utilizes 128bit
encryption and we have a valid security certificate which again can be
notated by the security lock at the bottom of the page and the "s" in
the http:// indicating the security. Please rest assured our website
is secure. |
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| Is there a charge to setup an Sverify Account? |
| Yes. You are charged for setting up an Sverify account, you may elect to be charged on a monthly or recurring basis.
The only time you will be charged by Sverify is when you confirm a charge to your credit card by making a purchase on the Sverify website and walking through the three step confirmation checkout page. |
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| What does the 24 hour people search report pass provide? |
| The
24 hour unlimited people search report pass provides the ability to
perform unlimited people searches for a 24 hour consecutive hour
timeframe. The 24 hour unlimited people search report pass only
provides unlimited people search reports for 24 hours. All other
reports are sold separately. |
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| What does the Criminal Check provide? |
Our
instant Criminal Checks include felony, misdemeanor, federal, &
county offenses on anyone. You may search to verify if an individual
has a criminal record or not on the Sverify website by searching by
first name, last name, state and date of birth. Our reports will
provide you with all people within the state with the name and date of
birth provided with a criminal record available from public records.
You can accomplish a criminal check by performing a state-wide or
nation-wide criminal check on the Sverify website. A State-Wide
criminal check is $19.95 and a Nation-Wide Criminal check is $49.95.
To view a sample criminal check please visit the below URL:
http://www.sverify.com/example-criminal.html
To perform a criminal check please visit the below URL:
http://www.sverify.com/join.html?searchform=criminal1 |
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| Am I charged if the person I searched upon does not have a criminal record? |
You
are charged regardless of whether the individual searched upon has a
criminal record or not as we are charged for searching public records
to confirm this for you. Not all individuals have a criminal record.
The point of purchasing a Criminal Check is to check and verify if an
individual has a criminal record or not. There are some instances where
you may feel a person has a criminal, but the public records database
confirms there are no criminal offenses. The following explain some
instances where an individual would not have an available criminal
record from the public records database:
The person has never been convicted of a crime. (An arrest does not
create a criminal record. The person must be convicted of a crime to
have a criminal record)
The criminal records have been expunged
The criminal records have not yet been updated in the public records database. (Updates can take several months)
The criminal records have been sealed and are no longer public. (ie -
Minors criminal offenses are sealed and not a matter of public records)
The criminal record is in a different state then the state searched upon
criminal offenses are under a different name/d.o.b then the one searched upon |
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| What Payment Methods does Sverify Accept? |
Sverify accepts Visa, Mastercard and American Express Cards.
You can also mail us a check or money order payable to sverify. Please add on an additional $2.50 surcharge for mailing in payment.
Once we receive payment your transaction will be processed and you will be sent an email invoice of the purchase.
You will not receive your report on the website until Sverify receives and processes the payment.
Please include the email address to setup your Sverify account under with your check or money order,
and also tell us what type of report you are purchasing.
(**PLEASE NOTE - You are still required to setup an
Sverify account before mailing in payment).
Please mail payment to the below address:
Sverify
Attn: CUSTOMER SERVICE
666 – 84th Ave NE #660
Bellevue, WA 98004 |
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| How do I view my purchased report? |
Instant Searches
The report purchased will be viewable on your computer screen immediately after your purchase and emailed to
you if you opted for the email add-on option.
Assisted / Expert Searches
Your assisted search results will be e-mailed to you within 5-7 business days.
You can view your purchased report again within 30 days of the purchase date by Clicking Here. |
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